Accident Assist

Insured Vehicles

Non-insured vehicles

Insured Vehicles

No out of pocket expenses for full comprehensive insured vehicles. We bill your insurance company direct.

Holding Yard

Non-insured vehicles

Insured Vehicles

All vehicles towed to the holding yard are stored inside a fully insured, locked and secure workshop, not outside like some other holding yards. vehicles are locked and keys are locked in a safe.

Non-insured vehicles

3rd Party Not at Fault Claims

For non-insured vehicles it is best to arrange a location to have your vehicle towed too. eg. panel shop or home address with an arranged towing fee to be paid on delivery of the vehicle.

3rd Party Not at Fault Claims

We can bill the insured vehicles insurance company when you are not at fault for the accident with no upfront costs.

Disposal

3rd Party Not at Fault Claims

Disposal

Vehicle disposal after an accident or 3rd party claim can be arranged.

What To do when you have had an accident.

At the crash scene

If you crash into another vehicle or object stop your car immediately and turn on your hazard lights.
Check it’s safe to exit your car then carefully approach other vehicles that are involved to see if anyone else at the scene is injured. Call emergency services if help is needed.
Stay at the scene of the crash and wait until emergency services arrive. If the incident is minor, you don’t need to call the police.
In a minor incident where cars involved can be moved, take them out of the traffic flow. If cars can’t be moved, leave them with hazard lights and stay off the road somewhere safe.
Even if you think the crash was your fault, don’t admit responsibility until the incident can be assessed.
Collect as many details as you can from the other parties involved and take down the details for any witnesses in case they need to be contacted during the claims process.

At the scene of the crash, you need to collect as many details as possible from the other parties involved
What details do I need? By law, drivers involved in a crash must stop and supply their name and address (unless they have a disability). If they refuse, call the police.Otherwise:

Collect the full name, address and contact details (phone numbers and email addresses) of all parties involved in the crash.
The other vehicles’ registration numbers, the make and model of vehicles involved and the other parties’ vehicle insurers.
Record the time, date, and location of the crash and everything you can remember about what happened. Note the street names and position of any vehicles involved. Diagrams can help.
If possible take photos of the scene with your mobile phone.

What do I do next? If your vehicle is not driveable you will need to have the vehicle towed. you have the choice of what tow truck you use but if you are unsure on who to trust contact your insurance company and they will contact their preferred contractor.If the vehicle is deemed unrepairable by your insurer then it’s a write-off.
Do I need to report the crash to police? Not every crash needs to be reported to the police.According to the WA Police, you must report a traffic crash when the incident ( on a road or any place commonly used by the public) fits the following criteria:

resulted in bodily harm to a person
caused more than $3000 worth of damage to all property involved
the owner of the damaged property isn’t present

When someone has been injured you must also report the crash to the Insurance Commission of WA.If you’ve been in a traffic crash that fits the above criteria recently, you can report it at https://www.crashreport.com.au/ocrf/